#CallMe Because My Name Is

Arthur Henry Redburns story highlights a patients journey through healthcare showing the interactions on a patient journey and the difficulties for staff to get it right.

Remember that a person’s name is to that person the sweetest and most important sound in any language.

― Dale Carnegie

Staff need to know – the elderly, the young, the confused, the scared, the vulnerable the unconscious, the terminally ill – staff want to get names right.