#CallMe Because My Name Is
Arthur’s Story
Arthur Henry Redburns story highlights a patients journey through healthcare showing the interactions on a patient journey and the difficulties for staff to get it right.
What Patient’s Think
Remember that a person’s name is to that person the sweetest and most important sound in any language.
― Dale Carnegie
What Staff Think
Staff need to know – the elderly, the young, the confused, the scared, the vulnerable the unconscious, the terminally ill – staff want to get names right.